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Become a Remaleh Guardian

Join our team of cybersecurity experts helping everyday people stay safe online. Multiple pathways available – from volunteer opportunities to full-time careers.

Protect People, Build Your Career, Make a Real Difference

Remaleh Guardians are the cybersecurity experts behind our services and Remaleh Protect companion. We help individuals and families navigate digital threats through customer support, emergency response, and expert consulting. Whether you are starting your cybersecurity career or looking to give back to the community, we have a pathway for you.

Real Work That Makes a Real Difference

Daily Responsibilities

Customer Support:

Answer questions from Remaleh Protect users about scams, data breaches, and security concerns. Help people understand threats and take appropriate action to stay safe.

Emergency Response:

Provide immediate support to individuals dealing with cyber incidents - from account compromises to scam attempts. Guide them through recovery steps and damage control.

Expert Consulting:

Support our cybersecurity services by helping with assessments, implementations, and ongoing client support. This includes remote consultations as well as in-home visits for services like home network planning, smart device configuration, & hands-on security implementations. For our bespoke concierge service, this may include discrete, high-level consulting for high-net-worth individuals & public figures.

Community Education:

Help create educational content, answer community questions, and contribute to our mission of making cybersecurity accessible to everyone.

Community Training:

Deliver cybersecurity education workshops at schools, community centers, churches, and local organizations. Teach groups about online safety, scam recognition, and digital protection in an accessible, engaging way.

Choose Your Path - We Have Options for Everyone

Pathway 1

Volunteer Guardian

Perfect for: Students, career changers, or cybersecurity professionals who want to give back
Time Commitment: Flexible – contribute when you can, minimum 5 hours per month
What You Get:
  • Hands-on cybersecurity experience with real users
  • Mentorship from experienced professionals
  • Industry connections and networking opportunities
  • Certificate of completion for your resume
  • First consideration for paid positions
Compensation: Volunteer role with valuable career development benefits
Pathway 2

Part-Time Contractor

Perfect for: Experienced professionals looking for flexible work or supplemental income
Time Commitment: 10-25 hours per week, flexible scheduling
What You Get:
  • Base hourly rate for support and consulting work
  • Commission on successful service referrals
  • Professional development opportunities
  • Work-from-anywhere flexibility
  • Potential path to full-time employment
Compensation: Competitive hourly rate plus performance bonuses
Pathway 3

Full-Time Guardian

Perfect for: Cybersecurity professionals ready to make this their primary focus
Time Commitment: Full-time position with standard benefits
What You Get:
  • Competitive salary with performance bonuses
  • Leadership opportunities as we expand
  • Direct impact on product development and strategy
Compensation: Competitive salary with performance bonuses

Qualifications and Requirements for Guardian Roles

For Full-Time and Part-Time Contractor Roles

Required Qualifications

  • Cybersecurity certification (Security+, CCNA, CEH, or equivalent) OR 2+ years hands-on cybersecurity experience
  • Strong technical knowledge of network security, device configuration, and IOT
  • Excellent communication skills - ability to explain technical concepts to non-technical users
  • Comfortable with in-home visits and client-facing work
  • Valid driver's license and reliable transportation (for local service calls)
  • Background check clearance

Preferred Qualifications

  • Experience with home networking equipment and smart device configuration
  • Teaching or training experience
  • Customer service background
  • Knowledge of current scam tactics and social engineering methods
  • Multilingual capabilities - We especially value candidates who can serve diverse communities in their native languages

For Volunteer Guardian Roles

Required Qualifications

  • Strong interest in cybersecurity with basic technical knowledge
  • Excellent communication and interpersonal skills
  • Commitment to learning and professional development
  • Patience working with non-technical users
  • Reliable internet connection for remote support

Preferred Qualifications

  • Currently pursuing cybersecurity education or certification
  • Previous volunteer or community service experience
  • Basic understanding of common cyber threats and scams
  • Multilingual capabilities - Help us serve diverse communities in their preferred languages

All Guardians Must Have

  • Professional demeanor – You will represent Remaleh in clients’ homes and communities
  • Empathy and patience – Our clients range from tech-savvy to complete beginners
  • Reliability – Clients depend on you for their security and peace of mind
  • Discretion and confidentiality – Some clients require the highest levels of privacy and confidentiality
  • Continuous learning mindset – Cyber threats evolve constantly, and so must we

Why Guardians Love Working with Remaleh

01

Real Impact

You are not just answering tickets or following scripts. Every interaction helps real people protect their families, finances, and personal information from genuine threats. Plus, you will have opportunities to teach cybersecurity in schools, community centers, and local organizations, directly empowering entire communities to stay safe online.

02

Serve Diverse Communities

We especially value multilingual Guardians who can help us serve diverse communities in their native languages. Cybersecurity education and support are more effective when delivered in someone's preferred language, and you can help bridge that gap.

03

Professional Development

Whether you are building your first cybersecurity resume or expanding your expertise, you will gain experience with real incidents, learn from seasoned professionals, and build industry connections.

04

Flexible Growth

Start as a volunteer to test the waters, move to part-time for income, or commit full-time for a career. We support your journey at whatever pace works for you.

05

Authentic Mission

We genuinely believe cybersecurity should be accessible to everyone. You will be part of a team that puts people before profits and measures success by lives protected, not just revenue generated.

Ready to Join Our Guardian Team?

What Happens Next

Step 1

Submit your application telling us about your background and which pathway interests you most.

Step 2

We will schedule a conversation to discuss your goals, experience, & how you might fit with our team.

Step 3

Complete a brief skills assessment or scenario exercise relevant to your chosen pathway.

Step 4

Start your Guardian journey with training, mentorship, and gradual responsibility increase.

Frequently Asked Qustions

Not necessarily. While certifications help for contractor and full-time roles, we also welcome motivated individuals who are willing to learn. Strong communication skills and genuine desire to help people are often more important than specific credentials.
Compensation varies by pathway and experience. Part-time contractors typically earn competitive hourly rates plus performance bonuses. Full-time Guardians receive salary packages comparable to industry standards. We are transparent about compensation during the interview process.
Absolutely. Many of our paid Guardians started as volunteers. It is a great way to learn our systems, build skills, and demonstrate your commitment before transitioning to contractor or full-time roles.
All Guardians receive comprehensive training on our tools, processes, and approach to customer support. Volunteers get mentorship from experienced professionals. Contractors and full-time Guardians receive ongoing professional development opportunities.
Guardian work includes both remote and in-person components. Remote work includes customer support, emergency response, and virtual consultations. In-person work includes client home visits for services like network planning and device configuration, community workshops at schools and organizations, and on-site security implementations. The balance varies by role and client needs.
Yes, Guardians should be prepared for local travel within their service area. This includes visiting client homes for technical services and delivering community education workshops. Most travel is local (within 30-60 minutes), though occasional regional travel may be required. A valid driver's license and reliable transportation are required for contractor and full-time roles.

Ready to Make a Difference?

Whether you are looking to start your cybersecurity career, earn flexible income, or build a full-time role protecting everyday people, we want to hear from you.
Apply Now
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Questions?

Not sure which pathway is right for you? Contact us at guardians@remaleh.com.au and we will help you figure out the best fit for your goals and experience level.

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